Last Updated: August 2026

At RG Fashion Closet, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help.

Please review our Return & Refund Policy below.

30-Day Return Policy

We offer a 30-Day Return Policy for eligible items purchased from our website.

You may request a return within 30 days of receiving your order.

Free Returns

We proudly offer:

  • FREE RETURNS on all eligible orders
  • No return shipping charges
  • FREE SHIPPING across the USA

Customers are not responsible for return shipping costs.

Return Eligibility

To qualify for a return, items must meet the following conditions:

  • Item must be returned within 30 days of delivery
  • Product must be unused, unworn, and in original condition
  • Original tags and packaging should be included whenever possible
  • Item must not show signs of damage caused by misuse

We reserve the right to refuse returns that do not meet these conditions.

Non-Returnable Items

Certain items may not be eligible for return, including:

  • Final sale or clearance items
  • Gift cards
  • Personalized or customized products
  • Items marked as non-returnable

Refund Process

Once we receive and inspect your returned item, we will notify you regarding the approval status of your refund.

If approved:

  • Refunds will be issued to the original payment method
  • Processing times may vary depending on your payment provider or bank

Please allow several business days for the refund to appear in your account after approval.

Damaged or Incorrect Items

If you receive:

  • A damaged item
  • A defective product
  • The wrong item

please contact us within 48 hours of delivery with photos of the issue so we can resolve it quickly.

Order Cancellations

Orders may only be canceled before they are processed or shipped.

Once an order has been shipped, it cannot be canceled and must follow the return process after delivery.

Return Address

Please contact our customer support team before sending any return to receive return instructions.

Contact Information

If you have any questions regarding our Return & Refund Policy, please contact us:

RG Fashion Closet
Email: info@rgfashioncloset.shop
Phone: +1 316-372-7784
Address: 201 E 21st St N, Wichita, KS 67214, USA

Thank you for shopping with RG Fashion Closet.